Privacy policy

DO NOT SHARE OR SELL MY PERSONAL INFORMATION

TA Studios Pvt Ltd values your privacy. This policy outlines our practices regarding the collection, use, and sharing of personal data in compliance with applicable Indian laws, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, under the Information Technology Act, 2000.

You are advised to read and understand our Policy carefully, as by accessing the Platform (as described in the Terms of Use). You agree to be bound by the terms and conditions of this Policy and consent to the collection, storage and use of information relating to you as provided herein. This Policy is a part of and incorporated within, and is to be read along with, the Terms of Use.

If you do not agree with the terms and conditions of our Policy, including in relation to the manner of collection or use of your information, please do not use or access taroob.in.

For the purpose of this Policy, wherever the context so requires, "you" shall mean any natural or legal person who uses our Platform, including specifically Customers and Suppliers of TA Studios Pvt Ltd. 

  1. COLLECTION, USEAGE AND DISCLOSURE OF PERSONAL INFORMATION



  1. “Personal Information” is defined to include information that whether on its own or in combination with other information may be used to readily identify or contact you such as: name, address, email address, phone number etc.


  1. As part of the registration process on the Platform, we may collect the following personally identifiable information about you: name, including first and last name, email address, mobile phone number and contact details, postal code, demographic profile (like your age, gender, occupation, address etc.)



  1. We may automatically collect certain information like information about the pages on the app you browse, the products you view and order, and any such browsing information based upon your behaviour on the Platform. In this regard, we also collect information about the interaction of your apps, browsers, and devices with our services, including IP address, time zones, crash reports, system activity, and the date, time, and referrer URL of your request. 



  1. We may collect cookies information. This is information of small data files stored on your device to track website interactions. Cookies allow us to customize your experience and store preferences.



  1. We collect information about your location when you use the Platform in order to enable delivery of the order you place to your address. Your location can be determined with varying degrees of accuracy by way of (i) GPS; (ii) IP address and cell towers. The types of location data we collect depend in part on your device and account settings. For example, you can turn your device’s location on or off using the device’s settings app.



  1. Information including but not limited to credit card, debit card, bank account details, billing address etc. for the purpose of making payments against the orders you place on the Platform.



  1. We use various technologies to gather information about your interactions with our website. These technologies include:



      1. Log Files: Log files track actions performed on our website and record data such as your IP address, browser type, Internet service provider, referring/exit pages, and timestamps. This information helps us analyse trends, manage the website, and improve your user experience.

      2. Web Beacons, Tags, and Pixels: These electronic files allow us to monitor how you browse and interact with our website. By analysing user behaviour, we can optimize our marketing strategies, personalize content, and enhance the functionality of our services.

These technologies enable us to better understand your preferences and improve both the website's performance and the overall user experience.


  1. HOW WE USE YOUR INFORMATION


  1. We only collect and use such information from you that we consider necessary for achieving a seamless, efficient and safe experience, customized to your needs including;


      1. To enable the provision of services opted for by you;

      2. To enable better collaboration between you and us.

      3. To communicate necessary account and product/service-related information/customer support from time to time;

      4. To allow you to receive quality customer care services;

      5. To undertake necessary fraud and money laundering prevention checks, and comply with the highest security standards;

      6. To comply with applicable laws, rules and regulations; and

      7. To provide you with information and offers on products and services, on updates, on promotions, on related, affiliated or associated service providers and partners, that we believe would be of interest to you.


  1. We use your information to send you offers based on your interests and prior activity.


  1. We use billing information, such as your billing address or payment methods to settle payments with third-party payment agents/gateways against your orders on the Platform.


  1. We use the information we have to help verify accounts and activity, and to promote safety and security on and off our Platform, such as by investigating suspicious activity or violations of our legal terms and policies.


  1. In addition to any personally identifiable data use that is described in this Policy, we may aggregate information about you and other individuals together, or otherwise "de-identify" your information (meaning that the data is anonymized and aggregated so it no longer personally identifies you). We may use this “de-identified” information for any legitimate internal and external business purpose, including for research and analysis, administration of our Platform and the services therein.



  1. TA Studios Pvt Ltd shall ask your consent before using your information for a purpose that isn’t covered in this Policy.



  1. We may disclose information that we collect from you or you provide to us, as described in this policy, in the following ways;



      1. To our subsidiaries and affiliates.

      2. To contractors, advertisers/service providers and other third-parties whom we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

      3. Payment related information provided by you to us may be shared with third-party payment processors for the sole purpose of settling payments to be made by you or with other third-party service providers (including but not limited to vendors who provide fraud detection services to us and other third parties).

      4. To fulfil the purpose for which you provide it or for any other purpose disclosed by us when you provide the information.



  1. We may share your information with outside vendors that we use for a variety of purposes, such as to send you communications via emails, messages or tele-call to inform you about our products that may be of interest to you, push notifications to your mobile device on our behalf, provide voice recognition services to process your spoken queries and questions, help us analyse use of our Platform, and process and collect payments. Some of our products, services and databases are hosted by third party hosting services providers. 


  1. We may share your information when we believe in good faith that such sharing is reasonably necessary in order to investigate, prevent, or take action regarding possible illegal activities or to comply with legal process.



  1. We may also share your information to investigate and address threats or potential threats to the physical safety of any person, to investigate and address violations of this Policy or the Terms of Use, or to investigate and address violations of the rights of third parties and/or to protect the rights, property and safety of TA Studios Pvt Ltd, our employees, users, or the public. This may involve the sharing of your information with law enforcement, government agencies, courts, and/or other organizations on account of legal request such as subpoena, court order or government demand to comply with the law.



  1. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of TA Studios Pvt Ltd, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.



  1. We may collect information about how you reached our website, such as through search engines, advertisements, or referral links. This information helps us evaluate the effectiveness of our marketing efforts, understand user behaviour, and make data-driven adjustments to improve our campaigns and outreach strategies.



  1. We may use information about your browsing habits to show you targeted ads that match your interests. This is facilitated by third-party advertising partners such as Google, Facebook, Bing etc.



  1. We may use your information for behavioural advertising to deliver personalized content or targeted advertisements based on your browsing history or purchase patterns. Behavioural advertising helps ensure that the ads you see are relevant to your interests.



  1. We may share your information in any other circumstances where we have your consent.



  1. YOUR RIGHTS UNDER INDIAN LAW



  1. In accordance with the Information Technology Act, 2000, and applicable rules, you are entitled to exercise specific rights regarding your personal data. These rights include the ability to access, review, and request details of the personal information we hold about you. Further, you may also request for correction of outdated, inaccurate or incomplete information in order to ensure that such information pertaining to you is accurate.



  1. You have the right to withdraw your consent for processing of your personal data. This is subject to certain legal or contractual limitations that may apply.



  1. you may request the deletion of your personal data if it is no longer necessary for the purpose for which it was collected, or if you believe it has been unlawfully processed.



  1. You also have the right to restrict or object to the processing of your data under specific circumstances, such as for direct marketing purposes.



  1. To exercise your rights, please contact us at info@taroob.in. We will respond to your request within a reasonable time and as required by law.



  1. CONSENT AND OPT OUT MECHANISM



  1. You have the right to opt out of receiving marketing communications from us at any time. To do so, you may unsubscribe using the link provided in our emails or contact us directly at info@taroob.in to update your communication preferences.



  1. Even if you opt out of receiving promotional materials, we may still contact you for essential service-related or transactional purposes, such as order confirmations, shipping updates, or customer support inquiries.



  1. SECURITY AND PROTECTION OF YOUR DATA



  1. We have put in place appropriate administrative, technical, and physical safeguards to help prevent unauthorized access, maintain data security and correctly use the information we collect from and about you. However, no system can be completely secure and we do not guarantee that unauthorized disclosures and access will not happen. Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that your personal data or other information will never be disclosed in a manner that is inconsistent with this Policy.


  1. In compliance with the Information Technology Act, 2000 and its related rules, we have implemented reasonable security practices and procedures to protect your data from unauthorized access, alteration, or disclosure



  1. We take various measures to secure data, which include but are not limited to Encryption of sensitive personal data, such as payment information, access controls and secure storage of personal data and regular monitoring of our systems to prevent security breaches.



  1. RETENTION OF DATA


  1. We will retain your personal data as long as necessary to fulfil the purposes for which it was collected. Thereafter, we will either delete your personal data or anonymize it so that it cannot be attributed to your identity and therefore is no longer considered as personal data. Please note that we may continue to retain personal data in line with our data retention and routine business practices for purposes of our legitimate interests, including as necessary to comply with our legal obligations, resolve disputes, prevent fraud, and enforce our claims.


  1. MODIFICATIONS TO POLICY


  1. We reserve the right to amend this Policy from time to time to reflect changes in the law, our data collection and use practices, the features of our services, or advances in technology. Please check this page periodically for changes. Use of information we collect is subject to the Policy in effect at the time such information is used. If we make any material changes to this Policy, we will post the changes here. Please review the changes carefully. Your continued use of the Platform following the posting of changes to this Policy will constitute your consent and acceptance of those changes.


  1. CONTACT US

If you have any questions about this Policy, our data handling practices, or if you wish to file a complaint, please reach out to us at:

TA Studios Pvt Ltd

Email: info@taroob.in

Response Time: We aim to respond to all inquiries within 2-3 business days.